Auto-reply to customer questions
Automatically answer common questions through a fixed menu on WhatsApp; website or Facebook Messenger channels can be added
- 01Customers select a question on WhatsApp or a connected channel
- 02Show your predefined answers through a fixed menu
- 03Hand over to you when it cannot answer
The fixed-menu version uses no AI and is an Advanced workflow
Saves about 20 hours a monthAbout 22 hours → about 2 hours a month (estimate)
Setup from HK$22,800Monthly fee from HK$2,200
Each extra channel: setup from HK$8,800, plus HK$1,000 a month